101CRM 包含了整個業務流程，從對客戶的第一次聯繫至成交的過程，皆能完整記錄在平台上，不論是後續的歷程追蹤或者是業務交接轉換，都不怕遺漏重要的客戶資訊。

101CRM documents the entire lifetime-every successful client contact and transaction- of a sales record. Sales transitions or history tracking can be easily made on 101CRM without worrying of client information missing.
Client information can be recorded on the 101CRM portal once they are obtained. Each client visit can be carefully planned out and recorded afterwards. Both the sales person and the sales supervisor can fully grasp the details of a business opportunity.